Operations Manager ( AI and Social Media)

About the Company

This opportunity is with a fast-moving consumer technology business building a portfolio of AI-powered consumer products aimed at a global audience. The business is well funded, has a strong runway, and is led by a founder with a serious track record of building and scaling consumer internet businesses to significant exits.

The portfolio spans consumer AI, prediction markets and AI-generated content, with live products already in market and global press attention. The core technology has been built and proven, the team is in place, and the focus now is taking these products to the world. The founder and commercial leadership are based internationally, while the operating, product and engineering team is based in South Africa.

This is a small, high-calibre team that moves quickly and thinks differently. The pace is fast, the standards are high, and the work sits right at the front of the consumer AI wave. For the right person, it is a rare chance to learn how a high-growth business is actually built, from the inside.

Job Overview

We are looking for an exceptionally smart, high-energy and AI-native Business Operations Administrator to be the CEO's right hand and take the biggest load off their plate. This is a true right-hand role. You will own the business operational and administrative work the CEO does not have time for, so that their time and focus stay on strategy, building and growth.

The CEO lives in AI, and so should you. You will constantly look for smarter, faster ways to use AI across the operations of the business, turning slow, admin-heavy tasks into simple, repeatable processes. Day to day this spans the founder's full business portfolio and, at times, personal matters, from diary, inbox, global travel and filings through to research, reporting, content and quick builds. If the CEO needs a simple website or landing page pulled together using AI, you are resourceful and tech-savvy enough to make it happen.

No two days look the same, turnaround is fast, and you will be trusted to take an instruction, often little more than a one-line brief, and run with it. You will solve problems, run processes, coordinate suppliers and projects, post across social platforms and help build and run online communities, working closely with the wider South African team. This suits someone who thinks on their feet, lives on their phone and in AI tools, and uses initiative without waiting to be told.

Above all, this is a rare opportunity to be mentored directly by a world-class CEO who has founded and exited multiple high-growth companies. For someone ambitious who genuinely wants to learn, it is a front-row seat to how a successful AI business is actually built, and the kind of exposure that sets you up for whatever you do next.

Duties and Responsibilities

Business Operations and Process

• Take ownership of the day-to-day operational and administrative work the CEO does not have time to handle.
• Build, document and improve processes and systems so the business runs more smoothly and efficiently as it scales.
• Use initiative to find better, smarter ways of working, anticipating problems and resolving bottlenecks before they grow.

AI-Enabled Productivity

• Use AI tools daily to research, draft, build, automate and speed up tasks across the business.
• Come up with smart, practical ways to apply AI to business administration, turning slow manual tasks into simple, repeatable processes.
• Build quick digital assets where needed, such as a simple website or landing page, using AI tools (no formal coding background required, just resourcefulness).
• Turn broad, or even one-word, instructions into completed work with minimal direction.

Projects, Suppliers and Problem-Solving

• Manage projects end to end across the business portfolio, from brief to delivery.
• Coordinate the internal team, external suppliers and partners to hit deadlines.
• Source, brief and manage suppliers or tools where needed (for example taking a promotional video through to an editing suite).
• Problem-solve across whatever the day brings, from a tricky admin task to a one-off special project.

Social Media, Content and Community

• Create and post content across platforms such as YouTube, Instagram, Facebook, X and Reddit.
• Plan simple social campaigns, test hooks, write strong captions and learn what works on each platform.
• Help build and run online communities, keeping them active and engaged.

Administration, Filings and Compliance

• Prepare, complete and submit administrative forms and filings accurately and on time.
• Manage trademark, banking and compliance paperwork, ensuring everything is correctly completed and actioned.
• Keep records, documents, reporting and follow-ups organised and up to date.

CEO Support and Communication

• Manage the CEO's diary, scheduling and reminders across multiple time zones.
• Monitor, triage and respond to emails and communications on the CEO's behalf, flagging what genuinely needs attention.
• Arrange global travel, accommodation and detailed itineraries, keeping the CEO prepared and on time.
• Create, complete and format business documents, presentations and reports to a high standard.

Minimum Requirements

• A BCom, BCom Marketing or similar commercial degree, with at least 4 years of hands-on commercial, operations or administrative experience.
• Ambitious, entrepreneurial and genuinely eager to learn, with the drive to take on more over time.
• High energy, sharp intelligence and a genuine out-of-the-box approach to solving problems.
• Strong, hands-on experience across a range of AI tools and platforms, from Claude and ChatGPT to others, with a real understanding of how to use them to get work done.
• Extremely hands-on and confident on mobile, comfortable running much of the working day from a phone. The ideal person is used to spending no less than six hours a day on their mobile device and is highly mobile and tech-savvy.
• Solid working knowledge of social media, including posting, writing captions and testing what works across platforms such as YouTube, Instagram, Facebook, X and Reddit.
• Exceptional written and verbal communication skills.
• Highly organised and detail-oriented, able to juggle competing priorities without dropping anything.
• Comfortable working independently, using initiative and figuring things out.
• A fast learner who can keep pace in a very fast-moving environment.
• Discreet and trustworthy, comfortable handling confidential business and personal information.

Nice to Have

• Experience building or improving business processes and systems.
• Experience using AI to build simple websites, landing pages or digital tools.
• Experience creating social media content or running online communities.
• Exposure to administrative, trademark, banking or compliance filings.
• Comfortable supporting a founder across both business and personal matters.

Personal Attributes

• High-energy, ambitious and genuinely excited to learn from and be mentored by a world-class CEO.
• Genuinely AI-native and highly mobile, spending much of their working day in and with AI tools and on their phone.
• An out-of-the-box thinker who problem-solves and uses initiative without waiting to be told.
• Entrepreneurial in mindset, comfortable rolling up their sleeves across operations, administration and creative work alike.
• Discreet and trustworthy, comfortable handling sensitive business, banking, compliance and personal matters.
• Outcome-focused and reliable, able to take a one-word instruction and deliver.
• Calm under pressure and able to stay organised when juggling many moving parts.

How to Apply?

This is a rare chance to work shoulder to shoulder with a serial founder and see, first hand, how high-growth businesses are built. If you are exceptionally capable, obsessed with AI tools, and ready to work hard in exchange for an experience that very few people ever get, we would like to hear from you.

Email your CV to charne@skillzpage.com

(If you don’t hear from us within 2 weeks, please consider your application unsuccessful.)