Location: |
Melrose Arch |
Industry: |
Financial Services Marketing |
Level: |
Exec Level |
Salary: |
Market related increase |
Job Title: |
Head of Client Success & Performance Marketing |
About the Company
Join a well-established, high-growth digital performance marketing group with nearly 20 years of success in connecting millions of consumers to financial, telco, insurance, debt, and automotive services. With operations in both South Africa and the USA, the group is at the forefront of lead generation innovation, leveraging a mix of owned media platforms, affiliate partnerships, and strategic fulfilment channels.
They are trusted by leading brands in both local and international markets, including top U.S. players in the debt settlement space. The culture is fast-paced, entrepreneurial, and execution-focused — ideal for leaders who are hands-on, commercially minded, and eager to shape the future of digital acquisition.
Role Overview
We’re seeking a commercially astute and operationally driven Executive: Client Success & Delivery to lead high-performing teams across multiple business units — including Credit, Insurance, and Telco — and to take full ownership of strategic client partnerships and affiliate campaign delivery across South Africa and the USA.
This is a senior leadership role with a direct impact on business growth, revenue delivery, and strategic alignment across key verticals.
Core Responsibilities
- Lead and mentor Client Success Managers, instilling a culture of accountability, delivery, and growth.
- Build and scale strategic client and affiliate partnerships in both the SA and U.S. markets.
- Take full ownership of campaign performance across lead generation, funnel optimisation, conversion, and revenue outcomes.
- Collaborate cross-functionally with marketing, tech, and operations to improve lead quality, delivery processes, and feedback loops.
- Drive new business development within the affiliate and client ecosystem.
- Oversee commercial functions including pricing, margin management, contract negotiation, and forecasting.
- Ensure compliance with relevant regulations and maintain the highest governance standards.
Minimum Requirements
- 10+ years’ experience in a senior commercial, client success, or affiliate marketing leadership role.
- Proven experience in digital performance marketing (CPL, CPA, programmatic, affiliate management).
- Strong leadership background, having built and managed high-performing B2B teams.
- Experience with campaign delivery, data-driven funnels, and P&L responsibility.
- Ability to thrive in a fast-paced, hands-on environment with minimal hierarchy.
- Familiarity with the U.S. market (especially debt settlement or financial services) is beneficial.
- Entrepreneurial, agile, and driven by performance and results.
Why Join?
- Strategic Impact – You'll operate as part of the senior leadership team, directly influencing growth across SA and the USA.
- Global Exposure – Work with top-tier international clients and expand your reach in the U.S. market.
- Innovation-Driven Culture – Flat structure, no red tape. Ideas are heard, and action is taken.
- High-Growth Environment – Be part of a business scaling aggressively with strong client demand.
- Autonomy & Ownership – Run your division with the freedom to innovate, lead, and grow your team.
Apply Now
Ready to shape the next generation of virtual gaming platforms and work alongside a team of global tech trailblazers?
Send your CV to natasha@skillzpage.com
Use the subject line: "Head of Client Success & Performance Marketing"
(If you don’t hear from us within two weeks, please consider your application unsuccessful.)